If within five (5) years for the HealthPro Series and one (1) year for
all Products with the exception of filters from the date of the original
purchase by the end-user from the Authorized Dealer, the Product or any part
thereof (with the exception of filters) is proved to be defective by reason
only of faulty workmanship or materials, IQAir North America, Inc. will at
their option repair or replace the part or product free of charge for labor
and materials.Obvious defects must be communicated to the Authorized
Dealer within 10 days from the purchase date.
This warranty shall not apply to damage caused through misuse, wear and
tear, neglect, unauthorized repair, to damage caused through installation,
adaptation, modification or use in an improper manner or inconsistent with
IQAir’s operating and maintenance instructions, wear or deterioration due to
environmental conditions or to damage occurred during transit.
IQAir North America, Inc. will not be liable under this warranty for any
fault or damage arising from defective workmanship, if the Product has been
serviced, repaired or modified by any person other than IQAir North America,
Inc. or the manufacturer’s serial label has been removed or tampered with.
All products returned for service or repair must be accompanied with a RA
(Returned Authorization) number. The RA number must be clearly visible on
the external packaging. The absence of an RA number will delay the service
or repair process, for any shipment to IQAir North America, Inc. not
accompanied with a RA number will not be accepted or immediately sent back
to the shipper. Therefore, please call IQAir Solution Center to receive a RA
number prior to shipment.
